The Framework
The S.T.O.R.Y. Method™
A structured, conversational interview system built to uncover who a candidate really is — not just who they are when they're prepared to answer your questions.
Start with Presence
Set the tone early. Ease the candidate into a real conversation instead of a test. Their first impression tells you everything about how they show up for customers.
Test for Early Fit
Surface red flags in the first 5 minutes — not at the end. Coachability, self-awareness, and cultural alignment show up quickly when you ask the right questions.
Own Their Story
Dig into accountability, not just performance. Great salespeople own their misses. They know their numbers and they know what they learned from failing.
Reveal the Real Candidate
Get past the resume. Understand what actually motivates them, what they're proud of, and what kind of legacy they want to leave. This is where you find the producers.
You Stay Grounded
Avoid overselling. Make space for honesty. A mutual evaluation means you're deciding if they fit — and they're deciding if you're worth their best effort.